Terms & Policy

By placing an order, you confirm that all shipping and payment details are accurate.

Orders are subject to product availability and payment authorization.

Prices are listed in USD and may change without notice.

All sales are final.

If your item arrived damaged, please email us or submit a contact inquiry as soon as possible. Damage claims are reviewed case by case.

To request a damaged-item review, contact us promptly with your order number and clear photos of the item and packaging.

Processing and transit: 7 to 14 Business Days.

Tracking information is provided when available.

Che Bella Donna is not responsible for carrier delays once an order is in transit.

We cannot guarantee cancellations or edits after an order is placed. Contact us immediately and we will do our best to help.

Once an order has shipped, cancellations are no longer possible.

We use customer information to process orders, communicate updates, and provide support.

Payment information is processed securely through third-party providers and is not stored in full on our systems.

We do not sell your personal information.